Refund policy
We stand behind the quality of our products and want you to be satisfied with your purchase.
Return Policy
We only accept returns for damaged or defective products. If you receive an item that is damaged, defective, or not as described, please contact us within 7 days of receiving your order.
Please note: We do not accept returns for change of mind, incorrect size selection, or other non-defect related reasons. Please choose carefully before placing your order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with the following information:
- Your order number
- Clear photos of the damaged or defective item
- A description of the issue
Once we verify the damage or defect, we will:
- Arrange for a replacement product to be sent to you, or
- Issue a full refund to your original payment method
- Cover the return shipping costs for the damaged item
Refund Process
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 5-7 business days, depending on your bank or payment provider's policies.
Non-Returnable Items
Items that are not damaged or defective cannot be returned. This includes items where the customer has changed their mind, ordered the wrong size, or no longer wants the product.
Contact Us
If you have received a damaged or defective product, or if you have any questions about our refund policy, please contact us immediately.